Are you passionate about the digital world and excited by the opportunity to be part of fast-growing technology companies? We’re looking to connect with Customer Service Representatives of all levels who want to take the next step in their career within the SaaS (Software as a Service) industry . Responsibilities: Answering queries from customers via phone, email, live chat to ensure they are getting the most out of cutting-edge digital platforms. Become the subject matter expert in the companies' offerings in order cross-sell and upsell Troubleshoot and resolve queries across chat, phone, and email. Partner with product and technical teams to deliver seamless customer experiences. Identify opportunities to improve processes and contribute to customer success strategies. Develop your career within some of Australia’s fastest-growing tech businesses. About You: Have experience in customer service (contact centre, admin, retail, or digital support) Team player Enjoy problem-solving and building relationships with customers. Are curious about technology and want to grow in the SaaS space. Why Express Interest? Be matched with opportunities across fintech, proptech, healthtech, edtech and more, Access roles ranging from entry-level to experienced customer service specialists. Join a network where your skills and career goals are aligned with the right SaaS company. If you’re looking to grow your career in SaaS and thrive in a customer-focused role, register your interest by clicking on Apply Now
